Mhleni Support
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Help
How do I file a support ticket?
The quickest way is to sign in and open a ticket from your dashboard, so you can track replies in one place. You can also use the "File a ticket by email" form below without an account.
When will I hear back?
We read every message and reply by email. Response times depend on the request, but we aim to come back to you as soon as we can.
How do I track a ticket I've raised?
Sign in to your account and open "My tickets" to see the full conversation and status of anything you've raised while signed in.
I'm having trouble signing in.
From the sign-in page you can request a password reset. If you still can't get in, send us a message using the form below and we'll help.
I have a billing question.
Sign in and open "Subscription" to review or change your plan. For anything else, raise a ticket and choose "Billing issue" so it reaches the right place.
Status
Live check of the support service.
Checking…File a ticket by email
Tell us what's going on and we'll reply by email. No account needed.